The Market Isn’t Covering for Us Anymore
I have had a lot of uncomfortable listing conversations lately. And if I am being transparent, I do not enjoy them any more than anyone else does. Nobody wants to sit across from a homeowner and tell them their house may not be worth what they were hoping. Nobody wants to tell someone who was expect
Are You Creating an Experience or Just Closing a Deal?
What Is Your Standard? Our book of the month is The New Gold Standard by Joseph Michelli, a book about how Ritz-Carlton built one of the most recognized customer-service cultures in the world. And there is one question from the book that I haven't been able to get away from: What is our standard? No
Does your Boss suck?
Does Your Boss Suck? One of the easiest things to do in real estate is explain why our business isn't where we want it to be. The market slowed down. Interest rates went up. Technology changed. Leads aren't as good as they used to be. We have too much going on. And sometimes those things are true. B
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